“
I have long thought that the Greek mythological being of the Hydra describes the form and function of a bureaucracy, but it is another mythological beast who describes the nightmare of having to deal with a bureaucrat. A bureaucracy’s most debilitating effect is its ability to spawn Medusa at every twist and turn of the paper-laced labyrinth, which the bureaucracy cocoons, to isolate itself from the very people it was intended to serve.
Never have I talked to anyone who has dealt with a bureaucracy in matters both large and small and been satisfied by the results.
”
– R. G. Brighton. (2013). Sam Houston, In the Name … of Texas, 1809–1839: Chronicles of the Scattering, Volume 2. p. 356
